Shipping Policy

  • All products are shipped via FedEx, UPS and LTL carriers for larger products.
  • All in-stock orders are processed within 3 days and depending on the size of the order can take from 6(FedEx UPS) – 24(LTL) days for delivery.
  • Most items sold by Zozulu have no additional shipping costs.
  • We ship anywhere in the Contiguous United States.
  • Any order shipped that arrives damaged needs to be reported within 3 days to info@zozulu.com
  • All products sold by Zozulu have a manufacturer’s warranty and claims need to be sent to the respective manufacturer.

Return Policy

  • All returns are subject to an 18% restocking fee.
  • RMA will only be given within 30 days of receipt of the order.
  • If goods are custom ordered then they are non-returnable.
  • All goods must be in new condition.
  • We do not refund any shipping charges and all return shipping charges are the responsibility of the customer.
  • When returning goods, a copy of the RMA must be added to the box (outside of the package).
  • Send a copy of the shipping information to info@zozulu.com so that we can track and expedite your refund.